Contact Us

Customer Service

Contact Centre Hours:
Monday to Friday 8:00 am - 5:00 pm
Walk-In Service Hours:
In response to COVID-19, we have made the decision to temporarily close our 180 Kent St. location in Charlottetown to the public for the health and safety of our customers and our employees. Our Contact Centre remains open and customers can reach us by phone, email and live chat during business hours.

Visit our On-Island Customer Service Centre: 180 Kent St., Charlottetown, PE
Drop Off:
Secure after-hours Cheque Drop Box available 24/7, just outside our 180 Kent Street front doors
PO Box 1328, Charlottetown, PE, C1A 7N2

Report an Outage 24/7

Call us at 1-800-670-1012, or to report an outage online, please click here.

Bill Payments

Payment Options:
To find out more about telephone banking, pre-authorized payments, equalized payment plan options, and credit card payment options, click here.
Payment Centres:
For payment centre locations and information click here.