- During an Outage
During an Outage
If Your Electricity Goes Out...
Before contacting us at 1-800-670-1012 for assistance find the answers to the following questions...
- Are your neighbours without power? If your neighbours have power then your breaker may have tripped or you may have blown a fuse.
- Have you checked your main breaker?
- Do you have part power?
- Do you smell anything burning?
- Did you hear a loud bang inside or outside the house?
- Did you see a flash of light?
- Do you see a wire down or hanging low outside?
- Have you unplugged all electrical equipment?
During a Power Outage
Review our safety and household tips for what to do during an outage...
- Get up-to-date with outage information by visiting our online outage map.
- Follow the local weather reports.
- Drain your water lines if there is a chance of water freezing.
- Put non-toxic antifreeze in your toilet sink traps and floor drains.
- Keep doors and drapes closed.
- Turn your thermostats down to the lowest setting or switch them off.
- Light your wood stove or fireplace before the house cools down.
- Do not use camp stoves, barbecues, generators or kerosene heaters indoors (they emit carbon monoxide that could result in serious poisoning or fatality).
- Do not enter your basement if it floods. An electricity source may have come in contact with an appliance. Call a professional electrician to disconnect your electricity. Never touch your circuit breaker or electrical outlets while standing in water or touching a wet surface with your hands.
When your electricity comes back on...
- If your basement was flooded please call Maritime Electric at 1-800-670-1012 before turning on your power.
- Turn up your thermostat 15 minutes after the electricity is back on.
- Turn off your standby heating.
- If you used antifreeze, flush your toilets, sinks and floor drains.
- Plug in your appliances 15 minutes after the electricity is back on.
- Replenish your emergency kit supplies that were used during the power outage.