Overview

All of these online service requests require customers to provide information to Maritime Electric in order for the service to be completed. Below is a list of the most common information that is required for our online service requests. 

Request for New Service/Connection

• Name
• Civic Address (street/road name and number)
• Mailing Address (if different)
• Email Address
• Telephone Number
• Type of property (residential or business)
• Security Question (to confirm you identity for future access)
  • E.g. name of school you attended
  • E.g. name of community/country you grew up in
  • E.g. mother’s maiden name
• Date for electrical connection
• Type of home/business (house, duplex, apartment)
• Primary heating source (oil, electric, wood, propane, other)
• Primary heating system (oil-furnace, heat pump, electric resistance, wood furnace, propane furnace, other)
• Secondary heating system (oil-furnace, heat pump, electric resistance, wood furnace, propane furnace, other)
• Primary water heating used (electric, oil, wood, propane, other)
• Is the lot staked or cleared off?
• What size service is required?
• Is the service going overhead or underground
• Name and Contact information of your electrician

Request for Disconnection of Power

• Account Number
• Name
• Civic Address (street/road name and number)
• Mailing Address (if different)
• Email Address
• Telephone Number
• kWh used on one of your last two bills (for confirmation)
• Date for disconnection
• Know your payment methods (online, pre-authorization, equalized billing, etc.)
• Are you on E-bill? (for final bill mail-out)

Request for Streetlight Repair

• Streetlight Location
• Account Number
• Name
• Civic Address (street/road name and number)
• Mailing Address (if different)
• Email Address
• Telephone Number
• Reason for Request (e.g. removal, repair, flickering, etc.)