Maritime Electric Company, Limited, is seeking candidates for the position of Temporary Customer Service Representative (18 Month Term).

Reporting to the Supervisor, Customer Service, you will be responsible for providing exceptional customer service in the Maritime Electric Contact Centre located in Charlottetown. You will serve customers by:

Job description:

• Communicating products and service information;
• Processing applications for new or changed products and services;
• Arranging for disconnections and reconnections;
• Receiving payments for products and services; and
• Resolving customer product or service needs.
  
  

You will be responsible for:

• Providing information about electrical services;
• Processing applications for electricity; and
• Handling payments and resolving customer issues.
  
  

Requirements:

As a qualified candidate, you will hold a relevant Social Science degree such as Business Administration, Education or a two-year diploma in a field directly related to customer service. You have a minimum of two years’ experience working in a customer service-related field, and will have demonstrated excellence in delivering quality customer service. You are comfortable with using various computer software programs, including Microsoft Office Suite, and are quick to learn new programs. The successful candidate will have exceptional communication skills and be able to effectively interact with customers. Bilingualism would be considered an asset.

Rate of pay:                          

Your rate of pay will be $31.44 per hour representing 90% of the full rate of pay in the Collective Agreement on January 1, 2025.

Application for this temporary position is to be made in writing with an updated resume to the Human Resources Department at jobposting@maritimeelectric.com. Only applications dated and received by April 25, 2025, will be considered for this job posting.

Since 1918, Maritime Electric has delivered safe, reliable electricity to customers throughout Prince Edward Island. Maritime Electric values diversity and is an equal opportunity employer.

Only those candidates selected for an interview will be contacted.